Shipping policy

Shipping Policy – Buraq Herbs Store

At Buraq Herbs, we are committed to delivering your orders quickly, safely, and reliably.

Order Processing

• All orders are processed within 24–48 working hours after confirmation.

• Orders placed on Sundays or public holidays are processed the next working day.

Shipping Locations

• We currently deliver all across Pakistan.

• Cash on Delivery (COD) is available in most cities.

Delivery Time

• Major Cities: 2–4 working days

• Other Areas: 3–6 working days
  Delivery time may vary due to weather, courier delays, or remote locations.

Shipping Charges

• Shipping charges (if any) are clearly mentioned at checkout.

• Free shipping may be offered during promotions or special campaigns.

Order Tracking

• Once your order is shipped, you will receive a tracking number via SMS or WhatsApp to track your parcel.

Delayed or Failed Deliveries

• In case of delays, our support team will assist you.

• If a delivery attempt fails due to incorrect address or unavailability, re-delivery charges may apply.

Damaged or Missing Items

• If you receive a damaged or incorrect product, please contact us within 24 hours of delivery with proof (photos/video).

Contact Us

For any shipping-related questions, feel free to contact us:
📩 Support Team – Buraq Herbs